Effective Date: 01 September 2025
Website: www.mirayacreations.in

Miraya Creations (“we,” “our,” “us”) values your trust. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from www.mirayacreations.in (the “Website”). We are committed to safeguarding your privacy in accordance with applicable Indian laws, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023.

1. Information We Collect

We may collect the following information from you:

  • Personal Information: Name, email address, phone number, billing/shipping address, payment details (collected securely via payment gateways).
  • Non-Personal Information: Browser type, IP address, device details, cookies, and browsing history on our Website.
  • Transactional Information: Order history, product preferences, and communication records with us.

2. Purpose of Collection

We collect your information for purposes including:

  • Processing and fulfilling orders.
  • Providing customer support and responding to inquiries.
  • Personalizing your shopping experience.
  • Sending order updates, promotional offers, and marketing communications (with your consent).
  • Ensuring security, fraud prevention, and legal compliance.

3. Consent

By using our Website, you consent to the collection, storage, and processing of your information as described in this Policy. You may withdraw consent at any time by contacting us (see Section 10). However, withdrawal may limit your access to certain services.

4. Sharing of Information

We do not sell or rent your personal information. Your data may be shared only with:

  • Service Providers: Payment gateways, courier partners, IT service providers, who assist in delivering our services.
  • Legal Obligations: If required under law, regulation, or governmental request.
  • Business Transfers: In the event of a merger, acquisition, or restructuring, data may be transferred with due safeguards.

5. Cookies & Tracking

Our Website uses cookies and similar technologies to improve functionality, analyze traffic, and personalize content. You may disable cookies in your browser settings, though some features may not function properly.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

7. Security

We implement reasonable security practices and procedures, including SSL encryption, secure servers, and restricted data access, to protect your information from unauthorized access, loss, or misuse. However, no system is fully secure, and we cannot guarantee absolute security.

8. Your Rights

As per Indian law, you have the right to:

  • Access, update, or correct your personal information.
  • Withdraw consent for data processing.
  • Request deletion of personal information, subject to legal or contractual obligations.
  • Opt-out of marketing communications.

9. Children’s Privacy

We do not knowingly collect personal data from individuals under 18 years of age. If we discover such data has been collected, we will delete it promptly.

10. Contact Us

For any concerns, queries, or to exercise your rights, please contact us:

Miraya Creations
Email: support@mirayacreations.in
Phone: +91-9157301455
Address: 52 Raj Tower, Nr. Sattadhar Cross Rd,. Sola Road, Ahmedabad – Gujarat – India 380061.

11. Updates to this Policy

We may update this Privacy Policy from time to time to reflect legal, regulatory, or operational changes. The revised policy will be posted on this page with the updated “Effective Date.”

By using www.mirayacreations.in, you acknowledge that you have read, understood, and agreed to this Privacy Policy.