Returns and Cancellations

Return Policy

We accept returns up to 03 calendar days after delivery, if the item is unused and in its original condition and packing then we will refund the full order amount.  In the event that your order arrives damaged in any way or you receive partial order we will issue full refund if same is brought to our notice within 03 calendar days of receiving the product. 

For orders with multiple items we do not entertain partial returns, all items in the order have to be returned.

Return Process

All returns are FREE. For all returns, a return authorization has to be taken before you can return the product. Once you decide that product is to be returned then please fill in our Product Return form within 03 calendar days of receiving such product with your order number and such details. Once we receive the return request we will try to reach a decision within 48 working hours.  Once the return is authorized you may keep the product ready in its original packing and labels and we will arrange for the free pickup as soon as possible(normally 2 to 4 working days). Once we receive the product we will issue refund through original payment mode. We address returns on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don’t hesitate to contact us at support@mirayacreations.in.

Cancellations

The order can be cancelled within 24 hours from the time of order placement. Order once shipped can not be cancelled.

Exchange/Replacement

The product ordered can not be exchanged  or replaced.  For any reason you want any product to be exchanged/replaced, you will have to return the product and place a new order for the items that you want.

Refunds

Once the returns have been received or order cancelled successfully, you can expect a credit within 03 working days onto the original payment method.

If there are any questions regarding your credit please contact support@mirayacreations.in.

Reasons the Returns are liable to be rejected

– Returned without original packaging including, price tags, labels, original packing, freebies and other accessories or if original packaging is damaged.

– If request is initiated after 07 calendar days of receiving the order.

– If the item returned is not of our merchandise.

– Free product by the brand.